Somfy offers end product suppliers a 5-year warranty on all motors and controls. Specifically, Somfy warrants its motors and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with the date stamped on each product. If the Somfy product fails within this 5 year period, we will repair or replace it free of charge through your end product supplier. https://www.somfysystems.com/about-us/warranty
Patio Shades / Retractable Solar Screens
Limited Lifetime Warranty on Frames, Hardware, Hand Crank. 2-year Labor Warranty. Fabric 10-year Warranty. Motor Warranty is 5-year. *Exclusions
Patio Zipper Shade
Patio Zipper Shades come with a 10-year Limited Warranty Fabric, Limited Lifetime Warranty on Housing, Rails.*Exclusions
Limited Life Time Warranty on Housing / Rails, 5-year on Slats, Plastic and moving parts, hand wind and spring-assist. *Exclusions
The frame on the Sunair has a limited 15-year warranty. The fabric cover is warrantied for 8-10 years. The motors and controls are warranted for 5 years. *Exclusions
Warranty excludes normal wear and tear, wind damage, commercial use of Domestic Products, use of unreasonable force, failure of reasonable care, failure of maintenance, inadequate or incorrect installation and incorrect assembly by the customer. The OuterWare for Windows Warranty applies only to the original purchaser from the purchase date, and This warranty does not cover any damage to the product or structure caused by nature such as acts of God, ice, snow, rain, high winds, gales, hurricanes, tornadoes, vandalism, neglect, fire, use of which the equipment is not intended, weights or loads allowed to accumulate, dents, scratches, weather soiling/stains from environmental pollution, degeneration due to corrosion, or normal wear and tear from use.