Products Warranties

Additional Information


Somfy Motors

  • Somfy offers end product suppliers a 5-year warranty on all motors and controls. Specifically, Somfy warrants its motors and controls to be free from defects in material and workmanship under normal and proper use for a period of 5 years commencing with the date stamped on each product. If the Somfy product fails within this 5 year period, we will repair or replace it free of charge through your end product supplier.

                                                                                                                              Patio Shades / Retractable Solar Screens

  • Limited Lifetime Warranty on Frames, Hardware. 5-year Painted Surfaces & Hand Cranks. 2-year Labor Warranty. Fabric 10-year Warranty.  Motor Warranty is 5-year.  *Exclusions

                                                                                                                                         Patio Zipper Shade

  • Patio Zipper Shades come with a 10-year Limited Warranty Fabric,  Limited Lifetime Warranty on Housing, Rails. 5year on Painted Surfaces*Exclusions 

                                                                                                                               Roll Shields

  • Limited Life Time Warranty on Housing / Rails, 5-year on Slats, Plastic and moving parts, hand wind and spring-assist.  Commercial Use 1-year all parts.*Exclusions 

                                                                                                                       Retractable Awnings

  • The frame on the Sunair has a limited 15-year warranty. The fabric cover is warrantied for 8-10 years. The motors and controls are warranted for 5 years.  *Exclusions  

                                                                                                                *WARRANTY EXCLUSIONS.

  • Warranty excludes normal wear and tear, wind damage, commercial use of Domestic Products, use of unreasonable force, failure of reasonable care, failure of maintenance, inadequate or incorrect installation and incorrect assembly by the customer. The OuterWare for Windows Warranty applies only to the original purchaser from the purchase date, and This warranty does not cover any damage to the product or structure caused by nature such as acts of God, ice, snow, rain, high winds, gales, hurricanes, tornadoes, vandalism, neglect, fire, use of which the equipment is not intended, weights or loads allowed to accumulate, dents, scratches, weather soiling/stains from environmental pollution, degeneration due to  corrosion, or normal wear and tear from use.   
  • All product warranties are for the original purchaser and are non-transferable

OuterWare Manufacturing

OuterWare Manufacturing